top of page
all bags 082122.png


Have Questions?

fill our contact form:

Thanks for submitting!

  • How will I know if my costume will fit in the carrying case?
    Our bag fits most frontline costumes. In the item description are examples of costumes that will fit in the carrying case. If you are not sure if your costume will fit, please email the exact picture of your costume. We will be happy to assist you.
  • Will the airlines take my Capsule?
    Yes, if your flight includes a carry-on. Similar items such as golf bags, fishing rods, skimboards, skis, or snowboards will be considered checked bags and can be added to your booking at any time. If you did not book your flight to include a carry-on, you will be subject to a checked bag fee, which varies by airline. Most airlines are familiar with Carnival and consider the bag a "special size," allowing gate check before you board the plane, similar to when they take a stroller or car seat. You can typically collect your items at baggage claim or the oversized pickup area.
  • What payment options are avaliable
    We accept PayPal, Klarna, AfterPay and all major credit cards
  • What is the shipping timeline?
    All orders are processed withing 3-7 business days. For expidited shipping please select at checkout.
  • How can I purchase and pick up and carrying case ASAP?
    Follow us on Instagram to get details for our next pop-up and email us at
  • What is your return policy?
    All sales are final. No refunds. Please inspect your order once it arrives. Contact us immediately if your item is defective, damaged or if your received the wrong item so we can correct the issue.
  • Will you be adding addional bag sizes?
    Yes! We are currently working on expanding Carnival Capsule. Feel free to email your comments to
  • Interested in a collaboration
    Please email all inquries to
  • How do I pack my costume?
    Each costume is different. We have several videos on our instagram and Tick tok page to show you how. However the video below should help. You can always email or DM us if you need assistance.
bottom of page